Accessibility Statement

1. Introduction

ProResume Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to our website and services.

This accessibility statement applies to the website at proresume.co.uk and all its subdomains.

2. Our Commitment

We are committed to making our website accessible in accordance with:

• The Equality Act 2010
• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

We believe that websites should be usable by people of all abilities and disabilities, including those who:

• Use screen readers or other assistive technologies
• Navigate by keyboard only
• Have visual impairments or color blindness
• Have hearing impairments
• Have motor impairments or limited dexterity
• Have cognitive impairments or learning disabilities
• Have photosensitive epilepsy

Our team actively considers accessibility throughout our design and development processes, and we regularly review and enhance our website to improve its accessibility.

3. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

Our compliance level:

Our website was last audited for accessibility compliance on April 15, 2025. The audit was carried out internally and by third-party accessibility specialists.

We are actively working toward full compliance with WCAG 2.1 Level AA standards and expect to achieve this by December 2025. Our roadmap includes regular testing and updates to ensure increasing levels of accessibility.

4. Accessibility Features

Our website includes the following accessibility features:

4.1 For People with Visual Impairments

• Text alternatives for all non-text content (images, icons)
• Sufficient color contrast between text and background (at least 4.5:1 for normal text and 3:1 for large text)
• Text can be resized up to 200% without loss of content or functionality
• No content that relies solely on color to convey information
• Clear page structure with properly marked-up headings
• Skip navigation links to help users bypass repetitive elements

4.2 For People with Mobility Impairments

• Full keyboard accessibility throughout the site
• Visible focus indicators that clearly show which element has keyboard focus
• Logical tab order that follows the visual layout of the page
• No keyboard traps that prevent keyboard navigation
• Sufficient time to read and use content (no automatic time-outs)
• No content that requires complex motor skills or simultaneous actions

4.3 For People with Cognitive Impairments

• Clear and consistent navigation mechanisms
• Predictable user interface operation
• Simple language and clear instructions
• Error prevention and clear error messages
• No content that flashes more than three times per second

4.4 For People with Hearing Impairments

• Captions for any video content
• Transcripts for audio content
• No content that relies solely on sound to convey information

5. Compatibility with Browsers and Assistive Technology

Pro Resume LTD website is designed to be compatible with the following browsers and assistive technologies:

5.1 Browser Support

• Google Chrome (latest versions)
• Mozilla Firefox (latest versions)
• Apple Safari (latest versions)
• Microsoft Edge (latest versions)
• Opera (latest versions)

5.2 Assistive Technology Support

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Switch devices

Our website uses the following technologies, which rely on modern browser support:

• HTML5
• CSS3
• JavaScript (ES6+)
• WAI-ARIA 1.2
• SVG

6. Assessment Methods

We assess the accessibility of our website using a combination of the following methods:

• Automated Testing: Regular scans using tools such as Axe, WAVE, and Lighthouse to identify basic accessibility issues
• Manual Expert Review: Detailed evaluation by accessibility specialists who check for compliance with WCAG 2.1 Level AA standards
• Assistive Technology Testing: Testing with screen readers (JAWS, NVDA, VoiceOver) and keyboard-only navigation
• User Testing: Usability testing with people who have various disabilities
• Accessibility Audits: Periodic comprehensive audits of our website's accessibility

Our last full accessibility audit was completed in April 2025, and we conduct automated testing weekly as part of our development process.

7. Known Limitations

Despite our best efforts to ensure the accessibility of our website, there are some known limitations:

If you encounter any accessibility barriers not listed above, please contact us using the methods described in the Feedback section below.

8. Planned Improvements

We are continuously working to improve the accessibility of our website. Our accessibility roadmap includes:

We expect to achieve full WCAG 2.1 Level AA compliance by December 2025.

9. Feedback Process

10. Enforcement Procedure

ProResume Ltd is committed to resolving accessibility issues in a timely manner. If you are not satisfied with our response to your feedback, you may escalate your concern by contacting our Director of Customer Experience at hello@proresume.co.uk.

You also have the right to report an accessibility problem with our website to the Equality and Human Rights Commission (EHRC) in the UK through their contact form.