Cookie Policy

1. Introduction

This Cookie Policy explains how ProResume Ltd ("we," "our," or "us"), a company registered in England and Wales, uses cookies and similar technologies to recognize you when you visit our website at proresume.co.uk ("Website"). This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

This Cookie Policy should be read alongside our Privacy Policy and our Terms and Conditions.

By using our Website, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our Website. If you disable cookies that we use, this may impact your user experience while on our Website.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you access the internet, including our Website. They contain information that is transferred to your device and allow our Website to remember your actions and preferences over a period of time.

Cookies are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. They help us to understand how visitors use our Website, allowing us to improve our services and your browsing experience.

In addition to cookies, we may use other similar technologies that store or access information on your device:

• Web Beacons/Pixels: Small transparent image files used to track your movements on websites and to gather analytical information.
• Local Storage: A feature in browsers that allows websites to store data on your device with no expiration date.
• Session Storage: Similar to local storage but data is only stored for the duration of your browsing session.

For simplicity, we refer to all these technologies as "cookies" throughout this policy.

3. Cookie Consent

When you first visit our Website, you will be shown a cookie banner that gives you the option to accept or decline non-essential cookies. Essential cookies will be placed regardless of your choice as they are necessary for the Website to function properly.

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our Website. Your preferences will be stored in a cookie on your device, so if you use different devices or browsers, you will need to set your preferences on each one.

By clicking "Accept All“ on our cookie banner, you are giving us your consent to use all categories of cookies. By clicking "Accept Necessary Only," you are only consenting to essential cookies being placed on your device.

If you continue to use our Website without changing your cookie settings, we will only use essential cookies and any other cookies you have previously consented to.

4. Types of Cookies

Cookies can be classified in various ways based on their lifespan, domain, and purpose:

4.1 Based on Lifespan

• Session Cookies: These are temporary cookies that expire when you close your browser. They enable websites to recognize you as you navigate between pages during a single browser session and allow you to use the website efficiently.
• Persistent Cookies: These cookies remain on your device after you close your browser until they expire or you delete them. They enable the website to remember your preferences for when you visit again, which helps to provide you with a more personalized experience.

4.2 Based on Domain

• First-Party Cookies: These are cookies that are set by the website you are visiting (in this case, proresume.co.uk). Only our Website can read them.
• Third-Party Cookies: These are cookies that are set by domains other than proresume.co.uk. These cookies may be set by our partners, service providers, or other third parties whose services we have added to our pages (e.g., social media buttons, embedded videos, or analytics tools).

4.3 Based on Purpose

• Essential/Strictly Necessary Cookies: These cookies are essential for you to browse our Website and use its features, such as accessing secure areas. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet. Without these cookies, certain services you have asked for cannot be provided.
• Functional/Preference Cookies: These cookies allow our Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.
• Performance/Analytics Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often, if you get error messages, and how you scroll through the site. The information these cookies collect is usually anonymized and is used to improve how our Website works.
• Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
• Social Media Cookies: These cookies are set by social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and build a profile of your interests, which may impact the content and messages you see on other websites you visit.

5. Cookies We Use

The table below provides detailed information about the specific cookies we use on our Website:

5.1 Essential Cookies

5.2 Functional Cookies

5.3 Analytics Cookies

5.4 Marketing/Advertising Cookies

6. Third-Party Services

We use various third-party services on our Website, which may set their own cookies. These third parties have their own privacy policies and cookie policies which we encourage you to review. We cannot access or control these cookies set by third parties.

The third-party services we use include:

• Google Analytics: We use Google Analytics to collect information about how visitors use our Website. Google Analytics uses cookies to collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the site from, and the pages they visited. We use this information to compile reports and to help us improve the Website. You can learn more about Google Analytics and their cookies by visiting their privacy policy.
• Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and understand the actions people take on our Website. You can learn more about Facebook Pixel by visiting Facebook's Cookie Policy.
• Stripe: We use Stripe for payment processing. Stripe may use cookies to remember your payment information and process transactions. You can learn more about how Stripe uses cookies by visiting Stripe's Cookie Policy.
• YouTube: We may embed YouTube videos on our Website. YouTube uses cookies to collect user information. You can learn more about YouTube's cookie usage by visiting Google's Privacy Policy.

7. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

7.1 Cookie Preferences Tool

You can set and modify your cookie preferences at any time using our cookie preferences tool, which can be accessed by clicking "Cookie Settings" in the footer of our Website.

7.2 Browser Settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Internet Explorer
• Microsoft Edge

Please note that if you block cookies completely, many websites, including ours, will not work properly.

7.3 Third-Party Opt-Out Tools

For cookies set by third parties, you can also use the following opt-out tools:

• Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Online Behavioral Advertising: You can opt out of targeted advertising by visiting the Your Online Choices website.

7.4 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites you visit that you do not want your online activity tracked. These features are not yet uniform, and we currently do not respond to Do Not Track signals. However, you can use the range of other tools we've provided to control data collection and use.

8. Legal Basis for Processing

The use of cookies may involve the processing of your personal data. The legal basis for this processing is:

• Consent: For non-essential cookies (analytics, advertising, and functionality cookies), we rely on your consent, which you can give or withdraw at any time through our cookie preferences tool.
• Legitimate Interests: For strictly necessary cookies, we rely on our legitimate interests in providing a functional and secure website. These cookies are essential for our website to function properly and cannot be disabled.

For more information about how we process your personal data, please see our Privacy Policy.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or for other reasons. When we update our Cookie Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any changes to this Cookie Policy will be posted on this page with an updated revision date.

We will obtain your consent to any material changes if and where this is required by applicable data protection laws. We encourage you to periodically review this page for the latest information on our cookie practices.

10. Contact Us

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.